Bank & NBFC Contact Directory

Customer care, grievance, nodal & principal nodal officer emails and office addresses of RBI-regulated banks, NBFCs and popular loan apps.

shown · search by name, e.g. “HDFC”, “Bajaj”, “KreditBee”

How to complain the right way

  1. Customer care first. Call or email customer care and note the complaint / ticket number.
  2. Grievance / Nodal officer. No reply or not happy? Email the grievance or nodal officer with your ticket number, loan account number and the issue.
  3. Principal Nodal Officer. Still not resolved? Escalate to the Principal Nodal Officer.
  4. RBI Ombudsman. If the lender does not reply within 30 days, or you are not satisfied, you can complain free of cost at cms.rbi.org.in (RBI Complaint Management System).

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